Terms of service

Welcome to PetCuddle. By visiting our website or purchasing from us, you agree to the following Terms of Service. Please read them carefully.

General

This website is operated by PetCuddle. Throughout the site, the terms "we", "us" and "our" refer to PetCuddle. We may update these Terms at any time, and changes take effect as soon as they are posted on this page.

Products and Pricing

We make every effort to display our products, colors and descriptions as accurately as possible. Prices are shown in the store currency and may change without notice. We reserve the right to limit quantities, refuse or cancel any order, including orders that appear to be placed by resellers or that contain pricing errors.

Orders and Payment

By placing an order, you confirm that the information you provide is accurate and complete and that you are authorized to use the selected payment method. All payments are processed securely through our checkout. Your order is confirmed once you receive an order confirmation email.

Shipping and Delivery

Shipping times and conditions are described in our Shipping Policy. Delivery estimates are not guaranteed and may be affected by carriers, holidays or customs.

Returns and Refunds

Returns and refunds are handled according to our Refund Policy. We offer a 30-day return window on eligible items.

Product Use

Our products are intended for pets under owner supervision. Please follow the installation instructions and check the product regularly for wear. Always make sure the product is securely attached before your pet uses it. We are not responsible for injury or damage caused by improper installation or misuse.

Intellectual Property

All content on this website, including text, images, videos and logos, belongs to PetCuddle or its content providers and may not be copied or used without our written permission.

Limitation of Liability

To the fullest extent permitted by law, PetCuddle is not liable for any indirect, incidental or consequential damages arising from the use of our website or products. Our total liability for any claim will not exceed the amount you paid for the product.

Privacy

Your personal information is handled according to our Privacy Policy.

Contact

If you have any questions about these Terms of Service, contact us through our Contact page (petscuddle.co/pages/contact).